Bin Collection
Ensure an efficient service
- Place bins out the night before or by 6am on collection day.
- Place bins with wheels facing away from the road.
- Place bins with half a meter space between each bin and one meter clear of obstacles.
- Bins should be removed from the Kerbside within 24 hours after collection to avoid the bin being stolen or damaged.
- Not have bags of garbage piled around them.
- Do not place too close to trees (including overhanging branches) or light poles.
- Do not place behind parked cars.
- Do not remove any bins from your premises when you change residence.
- Ensure bins are cleaned regularly.
Christmas Day Collection
Alternative Christmas Day Collection (Recycling & Organics) for Silverleaves and Cowes will be Friday 26th December 2025 (Boxing Day).
Report a missed collection, damaged or stolen bin
Contact our Customer Service Office on 03 5672 1933
Bin Repair/Delivery Days
Each week on Thursday
Bins need to be left in an accessible place at front of the property.
New services cannot be delivered to a new property until they have a Certificate of Occupancy