Bin Collection

Ensure an efficient service

  • Place bins out the night before or by 6am on collection day.
  • Place bins with wheels facing away from the road.
  • Place bins with half a meter space between each bin and one meter clear of obstacles.
  • Bins should be removed from the Kerbside within 24 hours after collection to avoid the bin being stolen or damaged.
  • Not have bags of garbage piled around them.
  • Do not place too close to trees (including overhanging branches) or light poles.
  • Do not place behind parked cars.
  • Do not remove any bins from your premises when you change residence.
  • Ensure bins are cleaned regularly.

Christmas Day Collection

As Christmas falls on a Sunday in 2022 there are no changes to bin collection.

Report a missed collection, damaged or stolen bin

Contact our Customer Service Office on 03 5672 1933

Bin Repair/Delivery Days

Each week on Thursday

Bins need to be left in an accessible place at front of the property.

New services cannot be delivered to a new property until they have a Certificate of Occupancy